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White Flour

FAQ

Everything you need to know before placing an order!

  • WHERE ARE YOU LOCATED?
    I am located in Luanda, Angola.
  • DO YOU OFFER GLUTEN FREE / DAIRY FREE / VEGAN ALTERNATIVES?
    Not at the moment. However, I am in the process of trialling new recipes to be able to accommodate this option in the future.
  • WHAT ARE THE INGREDIENTS? I HAVE ALLERGIES.
    Prior to placing an order, I highly recommend reviewing the details on the PRODUCTS & INGREDIENTS page. While my cookies are free of peanuts, please note that they are prepared in a home kitchen where gluten, peanuts, and tree nuts are present, risk of cross-contamination is possible. Additionally, my royal icing recipe includes almond extract.
  • WHAT IS YOUR MINIMUM ORDER QUANTITY?
    For all of my custom orders, there is a minimum order of 10 cookies, one box.
  • WHEN SHOULD I PLACE MY ORDER?
    I recommend placing your order as soon as possible! While I strive to accommodate every inquiry, please note that as a one-woman operation, my availability fills up quickly. As a general guideline, I usually require a minimum of 2 weeks' notice to fulfil orders. *In the event that I am able to accommodate last minute orders, a 20% rush fee will be added on the total bill.
  • WHAT SIZE ARE THE COOKIES?
    The cookies are rolled out to a thickness of 8mm, with full-size cookies ranging between 6.5cm to 10cm (depending on the cookie cutter). *The images provided serve as a reference for the size of the cookies.
  • HOW DO I STORE MY COOKIES & HOW LONG WILL MY COOKIES LAST?
    Please refer to the Cookie Care Instructions at the bottom of this page.
  • HOW ARE MY COOKIES PACKAGED?
    Each cookie is individually wrapped in a cellophane bag and heat-sealed to maintain freshness. The cookies are packaged in a clear window gift box and tied with a gift bow, presented in a gift bag.
  • I WOULD LIKE TO GIVE THE COOKIES AS GIFTS TO MY GUESTS AT THE WEDDING/PARTY. IS IT POSSIBLE TO HAVE THEM TIED WITH A SATIN BOW AS A FAVOR?
    Certainly. The cookie can be individually tied with a satin bow for an extra charge of 850Kz/per cookie. They are all handmade by me.
  • DO YOU OFFER DELIVERY SERVICE?
    Absolutely and it’s FREE! I would love to ease your burden and offering the convenience you need. I am delighted to offer complimentary delivery service within Luanda.
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Cookie Care
Your Kookie’s journey starts here
Savor my hand-iced sugar cookies, each crafted with care and one-of-a-kind charm. Made with premium quality ingredients, I aim for bringing you joy with every order. Whether it's for a birthday, thank you, get well, or welcoming a new baby. Personalize your gift with a message and I'll deliver your gift on your preferred date.
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